SHIPPING INFO
Online Cricket and Worms Order Shipping Schedule
This allows us to keep our live delivery guarantee! If we boxed them up and shipped them out on Friday, they would sit in a warehouse all weekend and may not arrive live. Please make sure someone signs for delivery. If no one is present to sign for the insects, we cannot honor our live delivery guarantee.
No Shipping Methods
If no shipping options are available at checkout, your area is in a do not ship zone due to extreme heat or cold. Remove live insects from your cart for shipping options of hard goods to appear.
Read here for information on shipping crickets outside the USA.
Special Weather Packaging
In cold weather we double box crickets and include a heat pack. In warm weather, we add cool packs for worms. Both require overnight shipping.
Order cutoff time is Noon EST.
Second day orders placed by 10AM EST ships Monday - Wednesday. Overnight orders placed by 10AM EST ships Monday - Thursday
Orders placed after the cutoff time are held and shipped on Mondays.
Saturday delivery must be arranged with the farm. Please call our office to request this service.
Crickets: Crickets can endure heat but are sensitive to colder temperatures and must be shipped with heat packs during winter months. Crickets are hearty creatures; however, when left in excessively hot temperatures for a length time, it increases the possibility of death during shipment.
Worms: Most worms can endure the cold but are sensitive to warmer temperatures. All worms are required to be shipped Next Day Air with cool packs during summer months. No live delivery guarantee on worms June through September.
Call us at 1-800-658-3408 for information and fees.
Our customer service department is open:
Mon - Thur 7:15 AM till 4:15 PM EST
Friday 7:15 AM till 11:45 AM EST
Additional charges: If you are ordering more than 10 boxes combined of crickets and/or worms, additional shipping charges will apply. You will be contacted to collect the additional charges before your order is processed.